I've been skiing Catamount for a few years, service, grooming, people are fantastic. Always book online which is easy, great system. Recently I had an issue where I could not go on 2 prepaid days. Called main number, spoke with Elisa, who promptly asked me if I wanted to switch the dates or get a credit. I asked for a credit for future visits and she promptly processed. Its this type of service that will bring me back to the mountain. Nice Job guys!!!